A good listener…

Water Lilies at the Getty Villa in Los Angeles

Water Lilies at the Get­ty Vil­la in Los Angeles

…is a joy to engage.  There is a com­fort to be found in the sym­pa­thet­ic ear and the atten­tive mind that tran­scends friend­ship or fel­low­ship or even ther­a­py.  Good lis­ten­ers are a hot com­mod­i­ty in the com­merce of inter­per­son­al rela­tions.  And they’re not that easy to find.  Become a good lis­ten­er and you are guar­an­teed a life­time full of love, laugh­ter and com­mu­nion.  Because peo­ple want to talk.

I, unfor­tu­nate­ly, am not a good lis­ten­er.  I am sure that many of my stu­dents and ten­nis play­ers would say that I am down­right bad at it.  My best plea is that it is not a sin of commission—I don’t intend not to lis­ten.  My mind just wan­ders.  My wife Karen says that I have Atten­tion Deficit Dis­or­der.  Of course, I try to play it off.  I nod my head, try to inter­pret any visu­al cues (I’m a bet­ter seer), and say “Uh huh” a lot.  But peo­ple can tell when you’re not lis­ten­ing.  Thank­ful­ly, most of them don’t care and just go on talk­ing anyway.

It has been my obser­va­tion, gen­er­al­ly speak­ing, that women are bet­ter lis­ten­ers than men.  (Per­haps that’s why I’ve always enjoyed the com­pa­ny of women.)  Karen and her moth­er are both great lis­ten­ers.   I some­times eaves­drop when they are on the phone togeth­er, and I mar­vel at the absorp­tion and ani­ma­tion of their con­ver­sa­tion.  My most preva­lent desire when engaged in a tele­phone exchange is the anx­ious desire to get off the phone.  How­ev­er, I don’t believe the lis­ten­ing gene is restrict­ed to females—two of my favorite peo­ple to talk with are men.  Sad­ly, one of them died and the oth­er lives in upstate New York.  (I already told you about that phone thing.)

I am in a book group with sev­en women.  It is some­times uncom­fort­able being the only man (I’ve tried to recruit oth­ers), but I wouldn’t leave it for the world.  The sim­ple plea­sure of read­ing is even more enhanced when you know you are going to get to talk about it at a lat­er date.  Our group just had its ninth anniver­sary, so we’ve read over one hun­dred books now.  Sev­er­al of us in the group are bet­ter talk­ers than lis­ten­ers, so the con­ver­sa­tion fre­quent­ly becomes loud and frag­ment­ed.  But I think we are all learn­ing that you come away with more by receiv­ing wis­dom than impart­ing it.  I know that my own appre­ci­a­tion of the art of lit­er­a­ture (and liv­ing) has increased a hun­dred fold by what I’ve learned from my fel­low readers.

And so I won­der:  is the gift of lis­ten­ing a nat­ur­al thing or can it be devel­oped?  Some­times I think I’m get­ting bet­ter at it—and some­times I know I’m as self-absorbed as ever.  Because that seems to be where the bat­tle line is drawn; a will­ing­ness to lis­ten is an expres­sion of inter­est in the inner work­ings of some­one else’s mind, and the desire to speak is a deter­mi­na­tion to trum­pet the inner work­ings of your own.  Of course, there has to be a balance—you can’t have one with­out the oth­er.  But many peo­ple seem to list heav­i­ly toward the ver­bal side.  I once worked with a woman who could turn any top­ic of con­ver­sa­tion back to her­self in the blink of an eye.  Example:

Me:  Sci­en­tists are spec­u­lat­ing that at one time eons ago there might have been actu­al life on Mars.

Her:  Mars is my favorite can­dy bar.

No kid­ding.  I used to start ran­dom con­ver­sa­tions with her and time it.  The longest she ever went was 27 seconds.

If I hadn’t already made one, that might have been my New Year’s Res­o­lu­tion:  to become a bet­ter lis­ten­er.  I might not be suc­cess­ful, but it seems a wor­thy goal.  I am remind­ed of one of my favorite proverbs:  “Even a fool appears to be wise if he remains silent.”  Enough said.

Comments

  • My mind just wan­ders. My wife Karen says that I have Atten­tion Deficit Disorder.
    I read this and smiled, remem­ber­ing some­thing I read over in Wil Wheaton’s jour­nal. He has what’s known as “writ­ers brain.” Your mind Does wan­der! It goes, as Lois Mac­Mas­ter Bujold writes, to the Bor­ders of Infin­i­ty! It pars­es and dances through the var­i­ous real­i­ties that make up your imag­i­na­tion. And nat­u­ral­ly, those places are far more fas­ci­nat­ing than remem­ber­ing to put the milk in the fridge and the cere­al on top instead of the oth­er way around. It’s far more inter­est­ing to watch the inter­ac­tion of two of your char­ac­ters in X sit­u­a­tion than remem­ber that you were going to the bank, not the den­tist like your inter­nal auto pilot is sug­gest­ing (and why it does that and how it got to THAT des­ti­na­tion is utter­ly beyond me..).

    Scott Taggart13 February, 2012
    • thank you, scott. you actu­al­ly made me feel good about not being a good lis­ten­er. i would actu­al­ly like to print out your response and hand it to peo­ple when i stop lis­ten­ing to them. unfor­tu­nate­ly, i don’t think it will work.

      Dallin Malmgren16 February, 2012
  • I feel like lis­ten­ing has so much to do with one’s per­son­al­i­ty. I think that some peo­ple are def­i­nite­ly more about them­selves and may even find oth­er’s words irrel­e­vant to them. But also it seems some peo­ple have a strong, innate sense of empa­thy that makes being a good lis­ten­er come nat­u­ral­ly to them. Through­out school I was told that lis­ten­ing was also a skill, how­ev­er. I think this is true in the way that you can improve on lis­ten­ing but I almost feel like any­thing else, it can only be improved so far. Some I feel have a more nat­ur­al tal­ent for lis­ten­ing but relat­ing to what you’ve said, I think some peo­ple don’t nec­es­sar­i­ly need to lis­ten as well as oth­ers to gain wis­dom. Every­one is dif­fer­ent. I myself am a bad lis­ten­er too. I know I can learn things bet­ter by either read­ing them, or in the case of con­cepts, com­ing up with exam­ples and/or appli­ca­tions. I’d say lis­ten­ing is a great skill to have though, so improv­ing it would nev­er hin­der you. By the way, I also share that anx­i­ety you get when on the phone… I don’t know what about it does that. I think it’s because you just can’t see the per­son. Who knows.

    Glen Francisco12 February, 2012
    • haha, glen, you sound so much like me! my favorite part was “…i think some peo­ple don’t nec­es­sar­i­ly need to lis­ten as well as oth­ers to gain wis­dom.” which do you val­ue more, knowl­edge or love? (of course, you real­ize this is the pot call­ing the kettle…)

      Dallin Malmgren16 February, 2012
  • I agree com­plete­ly that a good lis­ten­er is a true gem! I con­stant­ly work on being a bet­ter lis­ten­er and hope it is not just a tal­ent that comes naturally

    Tara O'Leary31 January, 2012
    • your a hair styl­ist! i thought your job was to lis­ten! but you are also alot like me. like you, i hope it is not just a tal­ent that comes naturally.

      Dallin Malmgren16 February, 2012
  • For those who are qui­et, few say nothing.”

    admin30 January, 2012
    • i still want the source of that beau­ti­ful quote.

      Dallin Malmgren16 February, 2012
      • Hon­est­ly, I can’t remem­ber… but it is a quote so for the mean­time ‑Anony­mous

        admin17 February, 2012

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